Kitchen Display System (KDS)
Real-Time Kitchen Order Routing
Serve Pilot KDS eliminates paper tickets and kitchen bottlenecks. Incoming orders from counter POS, mobile waiter tablets, and guest QR scans route dynamically to designated kitchen prep stations with color-coded cooking timers.
Multi-Station Ticket Routing
Automatically split orders across the bar, grill, tandoor, and dessert stations. Each station screen only displays items assigned to its brigade.
Color-Coded Prep Timers
Tickets visually transition from green to amber and red as preparation times exceed target thresholds, preventing delayed food service.
Server Pickup Notification
Chefs bump completed dishes with a single tap. The server assigned to that table receives an instant audio-visual notification on their waiter tablet.
100% Paperless & Zero Jamming
Eliminate costly thermal printer paper rolls, printer mechanical jams, and misplaced paper tickets. Save recurring monthly paper costs.
Frequently Asked Questions
What is a Kitchen Display System (KDS)?
A Kitchen Display System (KDS) is a digital screen that replaces paper kitchen order tickets (KOT). It displays incoming orders in real-time with color-coded preparation timers.
Can I route specific items to different kitchen stations?
Yes, Serve Pilot allows you to route categories (Bar, Grill, Dessert, Main Kitchen) to designated KDS screens for synchronized kitchen prep.
How does KDS notify waitstaff when food is ready?
When a chef marks an order as Ready on the KDS screen, the assigned server receives an instant vibration and visual pickup notification on their waiter tablet.